What is your return policy?
Given its perishable nature, coffee is not eligible for return. Howevever, should you experience any challenges with your delivery, simply notify us via email within 7 days of receiving your order.
What is “Brew For Life”?
How much does shipping cost?
Free for members.
Can I get pre-ground coffee?
No. Even the fanciest pre-ground coffee goes stale within 15 minutes of grinding. Our roasters deliver only fresh whole bean coffees for you to grind fresh at home before brewing. If you need help selecting a grinder, email us and we’d be glad to help you out.
How does the Annual Paid Membership and Free 30 Day Trial work?
The Membership
By joining Stay Roasted as an annual member, you’ll be joining coffee lovers all across the country who are already enjoying freshly roasted coffee beans delivered fresh to them from America’s top independent roasters at discount prices. Because of the membership and fresh, roaster-direct deliveries, we don’t have to mark up coffees like other online retailers and can pass along those savings to our members. And thanks to our partnership with Generosity.org, every bag of coffee delivered through Stay Roasted provides a person in need with clean water for a whole year.
The Free 30 Day Trial
We’re so confident in the value of the annual membership, that we let coffee lovers try Stay Roasted for free for the first 30 days. We’ve found overwhelmingly that this allows first timers to discover, save, and quickly see the value of becoming an annual paid member at just $79.95 for the full year.
